Paying down tech debt
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the cost of tech debt is borne daily by your team, and you risk damaging motivation and raising attrition by ignoring it
This taught me another lesson about addressing technical debt. I had thought of it as something that might pay off in the long run. Might. This belief made it hard to justify doing it when I had to deliver on short-term goals. But instead, something else happened: We paid off tech debt and increased productivity instantly